This high-impact keynote reveals how to strike the right balance: leveraging the brilliance of tools like ChatGPT to save time and streamline workflows, without losing the human trust that underpins your brand.

Your audience will:

• Accelerate practical awareness of generative AI tools beyond ChatGPT - and how they’re already being used inside your organisation

• Understand the real-world risks of unregulated AI use, from reputational damage to broken client trust

• Apply a clear framework for using AI effectively while maintaining credibility, empathy and connection in every interaction

Whether you're in leadership, compliance, communications or client-facing roles, this session gives your team the insights and tools to make AI an asset - not a liability - and future-proof your reputation.

Ideal as a powerful conference keynote or an extended workshop for leadership and frontline teams.