We hear a lot about the power of gratitude and appreciation in the personal development space, but it's less common to find it raised in a business environment.
A few days ago I had the opportunity to share some insights about communication with a team in a small business, as part of their weekly staff meeting.
As the meeting kicked off, I saw a large jar being passed around the room and each person removing two or three small pieces of paper. It turns out this was an appreciation jar.
During the week, team members write short thank-you messages or acknowledge their colleagues for any type of achievement, however small. Every team meeting starts with a random distribution and reading of the jar's contents.
It was a lovely experience to watch this unfold. One by one, staff thanked each other for little actions from cleaning up the kitchen to being able to laugh under pressure - or they congratulated someone for reaching a milestone or finishing a difficult piece of work. There were also messages of gratitude about their clients.
This process only took a few minutes, and the impact on the tone of the meeting was profound.
It's easy to over-complicate things in our incredibly busy digital world. This experience was a great reminder that simple ideas applied well can have big results. Perhaps you could introduce a similar process to your team meetings or business - or maybe you're already doing this well.
Even if you’re a solo operator, imagine how powerful it would be to write messages of gratitude to yourself and the people around you who help keep your business going.
Outstanding communication is always built on the strength of relationships. Reinforcing your relationships through sincere expressions of gratitude and appreciation can drive deep and positive change.
If you’re in an organisation struggling to communicate effectively with the outside world, start by building up relationships within your business walls, and between the individuals that make up your team.
What’s the first piece of gratitude you’ll write on your piece of paper? Start with one and you might be surprised where it leads.