Expert training for councils - delivered by a local government specialist

The local government environment is ever-shifting and effective, high-impact communication has never been more critical.

Councils worldwide face the challenges of the digital communication age, with the community able to see further into their operations than ever before, and instant channels enabling information to go global in a heartbeat.

At the same time, research shows regular employees now have a significant influence when talking to others (including their social networks) about your council. Every council officer and elected member now has a profound effect on your council’s future, through the way they communicate - both formally and informally - with your audiences.

Neryl East draws from her extensive local government experience to deliver tailored communication workshops and leadership coaching for councils, ensuring leaders and team members develop the outstanding skills they need to communicate effectively in today's reputation-driven economy.

All workshops can be tailored for large or small groups, focusing on the issues most important to your council. 

  • Communicate with credibility and influence

  • Media skills for Councillors, leaders and staff

  • How to write in plain language

  • Presentations that pack a punch

  • Maximising social media for Councils

 To find out more, download Neryl's local government training brochure here

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2017 Local Government Communication Professionals Summit

2017 Local Government Communication Professionals Summit

Local Government Communication Professionals Network

Neryl is also the convenor of a network specifically for local government communication professionals, with regular activities including a free monthly webinar on latest issues and best practice in council communication.

In 2019 the Network will hold Summits in Brisbane, Sydney and Melbourne. Click below to download the individual Summit programs:

Brisbane - Wednesday 22 May, Novotel Brisbane

Sydney - Friday 24 May, Swissotel

Melbourne - Friday 31 May, Karstens Conference Centre

Click here to join the network's Facebook group and stay up to date on events, or visit the network website here.

From a personal perspective, yesterday is exactly what I needed to help me reaffirm why I am working for local government. I really do enjoy my job and the challenges it presents, however sometimes my vision becomes a bit clouded and I lose the essence of why I’m doing what I’m doing … the learnings I took from yesterday have helped my vision clear.
— Nerissa Nicholson, Team Leader Media and Events - City of West Torrens
In my many years of local government management, I’ve not come across anyone with the range of skills and experience that she offers. Neryl has incomparable experience in the world of journalism, media relations and training.
— Michael Willis, Former General Manager, Shellharbour City Council
Your training was so well-received, and we’ve had lots of great feedback from staff who participated. We’ve even already started implementing some of the tips you provided.
— - Mieka Symes, Communications Officer - Mildura Rural City Council

Communication strategies and services

Neryl's company, Neryl East Communications Pty Limited, provides a full range of strategic communication services to councils. For more information visit

Contact us now about engaging Dr Neryl East

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