Consistent signals build trust

Written By Neryl East

If you’re a leader in a new role, it’s essential to establish your credibility.

You don’t do this through your title. You build it through your consistent signals.

Your team members are likely to be wondering; “Can I trust this person? Do they understand what matters to me?”

Lead the communication dance.

Don’t wait for others to build connection. Take the initiative with each person.

These early conversations are opportunities to create rapport, listen deeply and put a pause on pushing your ideas.

Global data shows that, more than ever, we trust our co-workers and immediate boss over authority figures.

Be a human with a beating heart communicating with other humans – not someone exercising their seniority.

Leaders who build credibility quickly do these well:

  • They’re open and make others feel safe to be open too

  • They start as they mean to go on, making sure their actions match their words

  • They ask great questions, listen more and talk less

Neryl East
Neryl East is a reputation, communication and media expert who shows businesses and organisations how to stand out - for the right reasons! EDUCATION: PhD in Journalism, University of Wollongong Master of Arts, University of Wollongong Certificate IV Training and Assessment (TAFE NSW) International Certificate of Public Participation (IAP2) EMPLOYMENT HISTORY: Director - Neryl East Communications Pty Limited Manager Communications and Public Relations - Wollongong City Council Manager Media and Communications - Shellharbour City Council Head of Communications and Marketing - Australian War Memorial Lecturer and tutor - University of Wollongong Lecturer - APM College of Business and Communication Manager External Relations - University of Western Sydney Freelance journalist - The Australian, ABC, Southern Cross Television, Prime Television News Director - WIN Television, Western NSW Journalist/producer/presenter - WIN Television, Wollongong Journalist/producer - Radio 2CH INTERESTS: Netball umpiring, theatre, travel
http://neryleast.brandyourself.com/
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