Don’t let AI outsource your authenticity

I got fooled by AI.

I thought I could easily spot it, but it got me.

After facilitating a program for senior leaders, I was reading the reports each participant was required to submit, based on five questions.

One submission was particularly thorough. I let the person know I was impressed.

A few reports later – the same wording as the one I’d just praised.

At first I was confused. Did they copy each other? Seemed unlikely. These were senior executives from different businesses, not school kids or uni students. 

Ah…AI. They’d used the same questions in their prompts and got almost identical answers.

How did I not pick it?

Sadly, leaders in some large organisations speak fluent bureaucratese. I’d mistaken AI’s human-less style for clunky corporate language.

Here’s my point: AI is a phenomenal time-saver for behind-the-scenes work. But senior leaders MUST do better than passing generated information off as their own insights.

Maybe it’s not such a big deal in a context like the one I’ve described – although it left me feeling disappointed in the two leaders.

But it IS a big problem if you’re communicating with your teams or external audiences and outsourcing all the effort to an AI platform.

People need to hear from the authentic you: your message, your insights, your essence.

Generative AI is a huge help; researching (but check the facts!), producing ideas, providing a structure – and more.

But true sharing of meaning needs to be human to human. Don’t risk your reputation by abdicating that responsibility.

Neryl East
Neryl East is a reputation, communication and media expert who shows businesses and organisations how to stand out - for the right reasons! EDUCATION: PhD in Journalism, University of Wollongong Master of Arts, University of Wollongong Certificate IV Training and Assessment (TAFE NSW) International Certificate of Public Participation (IAP2) EMPLOYMENT HISTORY: Director - Neryl East Communications Pty Limited Manager Communications and Public Relations - Wollongong City Council Manager Media and Communications - Shellharbour City Council Head of Communications and Marketing - Australian War Memorial Lecturer and tutor - University of Wollongong Lecturer - APM College of Business and Communication Manager External Relations - University of Western Sydney Freelance journalist - The Australian, ABC, Southern Cross Television, Prime Television News Director - WIN Television, Western NSW Journalist/producer/presenter - WIN Television, Wollongong Journalist/producer - Radio 2CH INTERESTS: Netball umpiring, theatre, travel
http://neryleast.brandyourself.com/
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